PC-3000 SAS. HGST. How to find the problem of a bad head

Hello Friends. Recently we have faced the issue with one HGST SAS drive, which started with almost full ID, but no capacity in ID and no LBA access. In this short article we briefly review how to find what is the problem in this current case.

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PC-3000 Flash. How to determine a controller chip

There are Flash cases with a controller chip hidden by compound or erased text on it or the case is based on internal controller chip.

Such cases with Noname or hidden controller might be: USB Flash drives, SD and microSD digital cards.

So, there are a tricks for working with such cases.

What to do? – let’s discuss in this article.

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What is the difference between physical and logical sectors and why some sector is read via PC-3000 utility but not read via DE ?

Some of our users don’t understand what this confirmation screen means when starting a task in Data Extractor or even can make false conclusions. Specially for them we wrote this article 🙂

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How to read ROM via programmer device

Sometimes you can’t read ROM via PC3000 due to PCB damage. In some situation you need to unsolder the chip and use programmer device to read ROM content.

In this tutorial we will show how to do it.

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Recover Data in 3 Clicks with the New PC-3000 Easy Mode

Create shortcut

Forget the times of manually testing every drive through endless clicks and menus. If you deal with drive unlocking and data imaging for data recovery or forensic purposes daily, you’ll like what we’ve done. Among other enhancements of the recent update, ACE Lab team created an easy-to-use streamlined interface for PC-3000 and Data Extractor to simplify drive testing and imaging. This makes the job much easier and better organized for:

  • Data recovery learners
  • Digital forensic experts
  • HDD repair technicians

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PC-3000 on Macbook. A “small” guide how to make your own Apple-based portable workstation

A lot of ACE Lab customers from Europe and North America region ask us about possibility to install PC-3000 Flash or PC-3000 Portable on their MAC computers. These laptops provide good performance, they are quite light-weight, and finally – they are pretty good in all respects, starting from the screen and aluminium case, and ending with the quality and speed of hardware part.


But as you all know, PC-3000 does not support MAC OS system, and if you want to use our professional tools for Data Recovery, you will need to use only Windows NT family of Operation Systems:

  • Windows XP (32/64 bit)
  • Windows Vista (32/64 bit)
  • Windows 7 (32/64 bit)
  • Windows 8 (32/64 bit)
  • Windows 8.1 (32/64 bit)
  • Windows 10 (32/64 bit)

But as we said before, it’s really inconvenient for some of our customers, and instead of using PC-3000 on their MacBooks, they should buy another laptop based on Windows only for PC-3000 installation.

Of course, everyone can use Apple BootCamp to create a new partition on internal Macbook drive, but we can say that it’s not a good idea. First of all, there’s a free space problem. The most typical models of Apple laptops have limited space on their internal SSD – like 128-512GB. And after Windows installation, usually you have only a couple of gigabytes for the task creation, which is definitely not enough for a normal working process.

In this article we are going to describe another way, how you can make your MacBook to be compatible with PC-3000 products! Ready? Here we go!

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PC-3000 for HDD. Seagate F3. Practical cases. How to get the Service Area access if one of non-system heads is damaged.


Hello Friends! Sometimes we get the Seagate F3 drives which are clicking and don’t read the Service Area at all initially. It can be because of bad head(s), damaged/not original  PCB and ROM, and bad Service Area modules.

In this article we  review the situation when we need to get the Service Area access to edit the HDD ID, do a backup of SA and possibly make the data readable by good heads.

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PC-3000 HDD. Nontypical HDD recovery

There are lot of nontypical devices like media stations, different recorders, cameras, audio players, etc which are based on nontypical drives.

Here is a real case of hard drive (!!!) from iPod Video 30 Gb.


Such players (5th generation) was released in October of 2005.

Here we go…

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Step-by-step guide how to unlock a password on the HDD via easy mode interface of PC-3000

This tutorial demonstrates the steps to unlock ATA password using easy mode PC-3000 interface. PC-3000 has techno utilities for each HDD manufacturer which allow to unlock master and user passwords without knowing them.

The red PC-3000 UDMA is used in the example, which is an HDD repair and data recovery system produced by ACE Lab. Although quite sophisticated and powerful, this tool now allows to perform a lot of essential tasks in automated mode using simplified easy mode interface. The same actions are applicable to PC-3000 Express and PC-3000 Portable.
Let’s take Seagate ST2000DM001 drive as an example.

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