Hello, Friends! Today we are proud to present you the long-awaited solution to the very disturbing issue of recovering data from locked Seagate F3 Rosewood HDDs. The latest PC-3000 v.6.3.12 update brings you the ability to repair damaged Rosewood hard drives and extract data from them. In this article, we will show you how to access the Service and User Areas of your locked patient device in a few clicks.
Attention! Special Restrictions! Due to the fact that the FW has particular features, we strongly recommend that you do not apply Recount translator commands (both, ATA or terminal), Clear G-list, Reset S.M.A.R.T and spare heads in ROM commands. This will clear Media Cache and you might lose user data forever.
Let’s see the new feature of the PC-3000 hardware-software in action by getting access to the concealed areas of the Seagate F3 HDD.
When you start the Utility trying to repair Rosewood drives and recover data from them, you get the following message:
This error means, that the Seagate F3 drive is locked and SA is unavailable.
To get access, you should read the ROM using the COM-port. Go to Tools->Utility extensions->Work with Flash ROM image file.
and read the ROM:
If you can’t read ROM on 6 000 000 b/s please use 921 600 or lower speed.
In the next window, you should press the button with an exclamation mark (!) and select the Tech mode unlocking preparation, (patch) position.
Select “No” in the pop-up:
and note the report of the positive result in the log:
Force Drive Setup State disables part of low-level FW services, including internal data encryption. So we answer ‘Yes’ if we intent to fix the drive. In case if you already fixed the drive but first sector looks like a mess instead of partition table you need to apply patch again, but answer ‘No’ at this step.
Then don’t forget to save the changes in ROM by pressing the Apply button in the same Work with ROM tab:
And switch the drive power off/on.
After the Seagate F3 Rosewood HDD restarts, you will see the following message in the Terminal tab:
Now you use the Unlock Tech, drive prepared by utility menu item, just as we did it for the locked SED drives:
The drive gets in a ready state with the usual terminal messages:
After the Utility status is refreshed:
You have the access to the Service area:
ATTENTION! Save the translator and Non-Resident G-List before any actions in Service Area!
as well as the User area:
If you need to restart the drive, perform the Unlock Tech, drive prepared by utility function once again, or send the unlock command from the start utility menu:
Be sure to check the following video of the Seagate F3 unlocking process.
If you have any questions, do not hesitate to contact the ACE Lab Technical Support.